CEO of Sprint - Marcelo Claure

Sprint Corp CEO - Marcelo Claure
CEO: Marcelo Claure
Address:
6200 Sprint Parkway
Overland Park, KS 66251 USA
Phone: 1-800-829-0965
Salary: n/a







2 comments:

  1. HAPPY THREE YEAR CUSTOMER LOST BECAUSE RUDE SERVICE AT SHERMEN, TEXAS STORE BY SALES LADY, AND MANGER BECAUSE I DIDN'T BUY INTO HIGH PRESSURE UP SALEING. GOING TO VERIZON. TREAT ME LIKE A FOOL.

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  2. It is very frustrating that the customer service for Sprint is pretty bad. I discovered on my online bill that I was paying partial taxes for two cities in the state of Washington. Filing a claim was the easy part, what comes after is not. A message was left on my voicemail, could not understand the man who called, contacted the number that showed on my phone, spoke with Kim who stated that she did not have any way to contact people in claims so I had to wait for another call. An email showed up with a different number, called it and selected #2 now have a Lea on the phone who has now enlightened me that since I had three lines listed at a Kent, WA address and the remainder of lines in Tukwila, WA, I was not paying any more or less. I have not lived in Kent for two years. After finally getting the bill to print, I discovered entries for Kent and Tukwila for surcharges (utilities) and city tax. I didn't say that I had paid full amount on taxes, just partial. This young woman felt that it did not make a bit of difference since the rate was the same. Not one person seems to get that paying for two cities is not correct and that the taxes should only have been for one city. It's interesting that she showed three lines for Kent, one of which was my son's but my number shows under Tukwila. I truly do not want to be a part of the Sprint "family" and seriously wish I could afford to get out of the contract since not one person really knows what they are talking about. Sprint customer service is of no value whatsoever.

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